Client Advisor
Reference Code: MDW-000-003
Location: Hong Kong 香港
District: Yau Tsim Mong 油尖旺區
Job Category: Humanitarian Services (Hong Kong) 人道支援服務部(香港)
Job Type: Full time contract 全職合約
Education: Form 5 / 中五程度
  • Act as a frontline client advisor to migrant workers;
  • Conduct face to face interviews, phone contacts and other possible means to provide information and advices in relation to dismissal, under and non - payment, wages in lieu of notice, holiday pay, physical, mental and sexual abuse etc.;
  • Handle labour claim process, including drafting defense statements and claims for migrant workers;
  • Study and analyses legal documents; liaise with judiciary, police, immigration Department, and lawyers regarding clients’ cases;
  • Escort service users to employment tribunal, Labour Department, law firms, hospitals and conciliation meetings;
  • Keep abreast of related legislations and Ordinance;
  • Any ad hoc duties as required.


  • 作為當事人之前線諮詢員;
  • 通過面談、電話或其他渠道向求助者提供有關僱傭條例及遭受不平等對待資料及建議;
  • 處理勞資糾紛案件,包括為當事人草擬答辯陳述書及索償書;
  • 須閱讀及分析法律文件; 就當事人案件與司法機構、警方、入境處及律師聯絡;
  • 須熟知最新相關之勞工條例及法例;
  • 陪伴當事人到勞資審裁處、勞工處、律師事務所、醫院及出席調解會議;
  • 執行主管要求的任何臨時職責。
  • F 5 or above;
  • Able to read, write and speak Fluent Bahasa Indonesia and English;
  • At least 2 years’ experience in social service setting preferred;
  • Patient, willing to learn, hardworking and team work;
  • Knowledge in HK Labour Law and Indonesian Labour law an advantage;
  • Flexible working hours.


  • 中五或以上程度;
  • 能書寫、閱讀及操流利印尼語及英語;
  • 有兩年或以上社區服務經驗者優先;
  • 有耐性、願意學習、勤力及團隊合作;
  • 熟悉香港及印尼勞工法例者更好佳;
  • 須在非辦公時間內工作。


Interested parties please forward full resume stating your present and expected salary to Human Resources Division, via ONE of the following channels: (Please quote reference code and applied position on all correspondence.)

In accordance with the implementation of the Sexual Conviction Record Check (SCRC), our Organization requests the applicants of relevant positions to undergo SCRC.

All personal data provided will be kept confidential and used for recruitment purposes only. Applicants who are not contacted within six weeks may consider their applications unsuccessful.  The Organization will retain their applications for a maximum period of twelve months and may refer suitable applicants to other vacancies within the Organization.

應徵者請將履歷表,現今工資及要求待遇經以下其中一種方式致人力資源科收,並請註明申請職位名稱及編號 :



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